Privacy Policy of Jackson Brierley Hudson Stoney Solicitors and JBHS Family Mediation Service (JBHS)

JBHS takes data protection seriously.  All information gathered by us is processed in accordance with the Data Protection Act 1998.

If you have any query about this Policy or the personal data and information we hold about you then please contact our Data Protection Compliance Officer:

Mr Keith Walker,
Jackson Brierley Hudson Stoney
The Old Parsonage
2 St Mary’s Gate
Rochdale OL16 1AP
Email:  law@jbhs.co.uk

When you use our Website to contact us it will be by email.  Any information you provide to us, including your name, address, date of birth, phone number, email address and any other details concerning the purpose of your enquiry (which may include information you provide in the Mediation Referral Form downloaded through this Website), we will use this to respond to you to provide the information and services that you request.  These may be legal or mediation services.  We do not collect personal data through this website about individuals.

Personal data and processing of data
Your personal data is protected under the terms of the Data Protection Act 1998 to ensure it is processed lawfully and fairly; that it is processed for the limited purposes required; is adequate, relevant, not excessive; and accurate.  It will be retained securely as long as is necessary.  Information you provide will be held confidentially by us and will not be disclosed to third parties unless it is required by law or our professional rules, as part of the service that we are providing to you or you specifically consent.

Collecting and processing personal data for our clients is necessary for the performance of the contract that we will have with you for the provision of legal or mediation services, or in order to take steps at your request prior to entering into a contract, or for compliance with legal obligations.

The basis for collecting and processing data for Mediation Information and Assessment Meetings is provided in section 10 of the Children and Families Act 2014 and under the Family Procedure Rules 2010 Practice Direction 3A.

If we need your specific consent to process your personal information then we will ask you for it.  You can withdraw consent at any time.

If you wish for a copy of some or all of the information we hold about you, or if you believe any information held for you requires updating, or if you believe there is any inaccuracy that needs to be rectified then please let us know by contacting Mr Keith Walker (as above).  There will be no charge for this usually.

We may contact you further after your matter is concluded if we are holding any documents for you in safekeeping or you consent in our Terms of Business or otherwise confirm to us to us in writing.  If you change your mind you may do so.  Please write to us at the above address if you wish to withdraw any consent previously given.

Security
JBHS has policies and technical measures in place to safeguard and protect your personal information against unauthorised access, accidental loss, improper use and disclosure.  We have in place firewall, anti-virus and password protections and system backup.

However, the internet and email use are not completely secure and though we will do our best to protect your personal information the transmission of your data by email is done at your own risk.  Please note that emails that we send are not encrypted.  Please tell us if you do not wish us to use email to communicate with you.

Use of your information outside the European Economic Area (EEA)
To provide you with the requested services we may need to transfer your personal information to service providers based in countries outside the EEA.  This does not diminish your rights.  JBHS will take all reasonable steps to ensure that any personal information transferred will be treated securely and in accordance with this Privacy Policy.

Links with other Websites
This Privacy Policy only relates to the JBHS Website.  Any links from our Website to other websites are merely for your convenience and so not imply endorsement by us of the content of the provider.

Automated Decision Making and Profiling
We do not undertake these processes.

Web Intelligence Software
We do not use any web intelligence software or collect any personal data about users of this Website other than aggregated data which is used to help the firm to improve the quality of the site.  No information about you from your Website use is stored by us or transmitted to any third party.

How we use Cookies
Our online services may use cookies, which are small text files originating from us and stored in your computer.  The cookies help identify you and any particular interests or preferences that you express, making your future Website visits more efficient, but they do not store any personal information.  Save for the use of cookies, we do not automatically log data or collect data.  You can set your computer browser to reject cookies, but this may prevent your use of certain parts of our Website.

© 2018 JBHS.  All rights reserved.

Authorised and Regulated by the Solicitors Regulation Authority. SRA No. 51809

Solicitors Regulation Authority Handbook. (This link will open in another page)